IT Services and Support for Business

SA Technology has a well deserved reputation for providing quality IT Services for small to medium businesses in Essex, Suffolk, Herfordshire and further afield. We have demonstratable, in-depth knowledge of working within retail, manufacturing, law, construction, property, recruitment, and distribution, supporting a wide rage of equipment and bespoke software applications. Highlights of our service offer include Advice & Guidance IT Planning Procurement for hardware and software Telephony (fixed and mobile) Server Installation, migration and Maintenance Configuration, de-installation and installation of equipment Integration of new equipment PC's, Laptop's, Printer's, Tablets and all peripherals Remote working options for staff Helpdesk Remote Support Health Checks and housekeeping for PC's and Servers Regular and ad-hoc IT site visits Training Troubleshooting Website design and maintenance Project Management Licensing Audits & recommendations Communications advise and recommendations including Satellite, Broadband, Leased line, and Bonded solutions   SA Technology believe in transparent service and pricing We do NOT charge a call-out fee We do NOT charge travelling costs for any companies within a 60 mile radius We do NOT charge extra for planned out of hours or weekend work

We offer 3 basic packages although every business is different so we would discuss the best solution to fit around your budget and requirements

Bronze - Pre-Paid hours

This option is best suited for companies who don't require cover on a regular basis but can use the pre-paid hours in an emergency or as a planned visit for installation or support.

Benefits

• No hidden costs
• You only pay for what you use
• 24/7 Server Monitoring OPTIONAL

 

Silver - Remote Support

This cost effective service gives you unlimited telephone / support time over the phone to an engineer to diagnose and fix your problem. In the event that the problem requires an onsite visit this will be charged at the normal ad-hoc hourly rate.

Benefits

• No hidden costs
• Fixed monthly fee for remote support
• You only pay for onsite visits and healthchecks
• 24/7 Server Monitoring OPTIONAL

Gold - Fixed Price Onsite and Remote Support

This service is designed to give you complete peace of mind; ALL onsite visits, remote support and server monitoring is included within the monthly fee. The costs depends on the number of machines, servers and remote locations that need to be covered.

Benefits

• No hidden costs
• ALL onsite and remote support is included
• 24/7 Server Monitoring
• FREE Annual Review of network and servers

 

Call us for more information or to arrange an appointment for an informal discussion.